Shipping policy

Certainly! Here's a professional Shipping Policy for Aura Lab Peptides that you can copy directly onto your Squarespace website.

Shipping Policy

Effective Date: 12 July 2026

At Aura Lab Peptides, we are committed to processing and dispatching your order as quickly and securely as possible.

Order Processing

Orders are typically processed and dispatched within 1 working day after payment has been received.

Orders placed after business hours, on weekends, or on public holidays will be processed on the next working day.

During periods of high demand, processing times may be slightly longer. If there is a significant delay with your order, we will contact you using the details provided at checkout.

UK Shipping

We currently deliver throughout the United Kingdom using trusted courier and postal services.

Estimated delivery times:

Standard Delivery: 1–3 Working Days
Express Delivery: Next Working Day (where available)

Please note that delivery times are estimates and may vary due to circumstances beyond our control.

Tracking Your Order

Where a tracked shipping service is selected, you will receive a dispatch confirmation email containing your tracking information once your order has been shipped.

Delivery Delays

Although we aim to meet all estimated delivery times, occasional delays may occur due to:

Courier network delays
Severe weather conditions
Public holidays
Unexpected operational issues

Aura Lab Peptides is not liable for delays caused by third-party delivery services; however, we will always do our best to help resolve any delivery issues.

Incorrect Delivery Information

Please ensure your delivery address is correct before completing your purchase.

Aura Lab Peptides cannot be held responsible for parcels delayed, lost, or returned due to incorrect or incomplete delivery information supplied by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or you believe it has been lost in transit, please contact us as soon as possible.

To help us investigate, please include:

Your order number
A description of the issue
Photographs of any damaged packaging or products (where applicable)

We will work with the courier to investigate and provide an appropriate resolution.

International Shipping

International shipping may be available to selected countries.

Customers are responsible for any applicable customs duties, import taxes, or local charges imposed by their country. Please check your local import regulations before placing an order.